Home / FAQs: Test Results

We've highlighted the most common questions about TouchCare Shield below.

For the latest information about COVID-19, please visit the CDC which outlines the best practices and guidelines.

When will I get my results?

Typically, you receive your results within 24-48 hours of the lab receiving your sample. The included return shipping label ensures 2 day shipping. Thus, you can receive your results within 3-4 business days after mailing in your test.

How will I get my results?

I feel sick, but my test result was negative. What does this mean?

My test came back positive, but I have no symptoms. What does that mean?

What does a positive test result mean exactly?

What does a negative test result mean exactly?

How accurate is this test?

Does TouchCare Shield offer medical advice or treatment?